Privacy Policy
Last updated: September 10, 2025
Welcome to www.jubileehousing.org (“Website”), operated by Jubilee Housing, Inc. (“Jubilee Housing,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring transparency regarding how your information is collected, used, and shared.
Please read this Privacy Policy carefully to understand how we handle your information.
This Privacy Policy ("Policy") applies to all information/communications received by us through our Website. The Policy describes our policies and procedures for collecting, using, and protecting your information. By submitting your information to us, you consent to the terms and conditions of this Policy.
Our Website may contain content, advertising, and other materials that link to websites operated by third parties. We have no control over those other sites, and this Policy does not apply to them.
1. Information We Collect
We collect the following types of information when you visit our Website:
Such as your name, email address, mailing address, phone number, and payment information (for donations); your IP address, browser type, device information, and pages visited on our website; as well as any information you voluntarily provide when contacting us, filling out forms, submitting inquiries, or registering for events. We may also collect your communication preferences when you sign up for newsletters, fundraising updates, or event information.
2. How We Collect Your Information
We collect most of your information directly from you via our Website, by regular mail, by telephone, or by email. However, we may also collect information:
From publicly available resources and databases
Directly from a permissible third party (e.g., social media services)
From a third party with your consent
From cookies on our Website
Our Website uses cookies and similar technologies to enhance your experience, understand Website usage patterns, and improve our services.
Cookies help us:
Collect usage information
Remember your preferences.
Understand how visitors interact with our Website.
Provide relevant content and offers.
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of the Website.
3. How We Use Your Information
Our use of personal information is limited to those uses that are consistent with this Policy and in furtherance of our mission. This includes the collection, use, and disclosure of information for the following purposes:
To process donations, provide donation receipts, and maintain records of donations
To process payments
To register you for events, programs, or services.
To send you updates, newsletters, event invitations, and information about our work, unless you opt out clicking the "unsubscribe" link included in every email or by contacting us directly at info@jubileehousing.org to update your communication preferences
To communicate with you on social media concerning our services.
To ensure your information is accurate and to personalize our communications to you. For example, we may aggregate your personal information with data from various sources for purposes of keeping information up to date. If you connect your social media services or other accounts to our services, we may use this information to make your experiences with us more personal or share and use it as described elsewhere in this Policy.
To carry out our obligations and enforce our rights including those arising from any contracts entered into with you including for billing, payment, and collections.
To review, improve, and monitor our website, applications, online services, and overall consumer experience, including to provide customization to meet the specific needs.
To provide customer service and engage in quality control activities concerning our services.
For testing, research, analysis and service development. We may use data, including public feedback and surveys, to conduct research and for the development of the Website and the services and information we provide.
To respond to law enforcement requests and as required by applicable law, court order, governmental regulations, or other lawful processes.
To manage our recruiting efforts and employment and workforce relationships. These activities include, for example, sourcing and processing employment applications, onboarding employees and contingent workers, and carrying out a range of employments activities relating to the employment relationship, such as compensation, benefits, promotion, discipline, termination, and certain post termination activities.
As necessary or appropriate to protect the rights, property, security, and safety of us, our employees, our patients, our information systems, and the public.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
For Jubilee Housing, Inc.’s legitimate interests and legal rights
As described to you when collecting your personal information.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties.
However, we may share your information with:
Service Providers: Vendors that help us operate the Website, process donations, provide email communications (e.g., payment processors, CRM systems, email marketing services), or otherwise operate our business.
Legal Requirements: If required by law or if necessary to protect the rights, property, or safety of Jubilee Housing, our supporters, or others.
Event Co-Hosts/Partners: If you register for an event co-hosted with another organization, your contact information may be shared with that organization, and their privacy policy will apply.
Third parties approved by you, including social media sites or third-party payment providers.
Our banks.
All third-party service providers are contractually obligated to protect your information and use it only for the services they provide to Jubilee Housing. Storage by the third-party service provider of your payment information is subject to the privacy policies and practices of the third-party service provider and is not subject to the terms of this Policy. By providing your payment information, you acknowledge and agree to the use of your information by the third-party service provider for purposes of processing your payment to us.
5. Marketing Communications
If you sign up for our newsletters, campaigns, event notices, or other marketing communications, we will use your provided contact information to send you updates related to:
Jubilee Housing’s news, programs, and initiatives
Fundraising campaigns and donation opportunities
Upcoming events, workshops, and volunteer opportunities
Your Choices:
You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link included in every email.
You can also contact us directly at info@jubileehousing.org to update your communication preferences.
We respect your privacy and honor all opt-out requests promptly.
6. Data Security
We implement commercially reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee the security of our databases or the databases of third parties with which we may share your personal information, nor can we guarantee that the information you supply will not be intercepted while being transmitted over the Internet. We will not be liable for unauthorized disclosure of personal information, including, but not limited to, errors in transmission and unauthorized acts of third parties.
7. Links to Other Websites
Our Website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of any external sites you visit.
8. Children’s Privacy
Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from anyone under 13. Children under 13 are not authorized to make a donation, sign up for an event or program, or otherwise provide any personally identifiable information without consent from a parent or legal guardian. If we discover we have collected information from a child under 13, we will delete it promptly.
9. Accessing, Updating, and Deleting Your Information
You have the right to:
Access the personal information we hold about you.
Request corrections or updates to your information.
Request that we delete your personal information, subject to any legal obligations we may have.
Please contact us at info@jubileehousing.org to exercise these rights.
10. Changes to This Privacy Policy
We may update this Policy from time to time to reflect changes in our practices or legal requirements. We will notify you about material changes in the way that we treat your information by contacting you directly via email and by posting an updated version of the Policy on this page and providing the date of the last update at the top. Changes will be effective immediately upon posting.
We encourage you to review this Policy periodically.
11. Publication of Donations.
In certain circumstances, we may be required to disclose the names of certain donors:
Donations above a certain threshold may be reported to the IRS
Donors may be listed in our annual report or in other public-facing communications
Grant applications may require a list of top donors
Our third-party donation processors will give you the option to remain anonymous when you make a donation, and we will comply with that request except as otherwise required by law. We will not publish the specific amount of any donor's gift without the permission of the donor (unless otherwise provided, donors of testamentary gifts are deemed to have granted permission).
If you do not wish to be listed in public-facing documents, including but not limited to our annual report, please notify us when making your donation [or e-mail your request to info@jubileehousing.org. Grant applications are not considered public-facing documents.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact:
Jubilee Housing, Inc.
1631 Euclid St NW, #P5,
Washington, D.C. 20009
Email:info@jubileehousing.org
Phone: (202) 299-1240
Summary
This Privacy Policy is intended to ensure you understand your rights and how Jubilee Housing responsibly handles your information collected through this Website.
We are committed to honoring your trust and respecting your privacy.
Phone Number and Related Data Privacy Policy
At Jubilee Housing, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share phone number and related data when you use our services.
1. Information We Collect
We collect the following personal information when you interact with our services:
Phone Number: We collect your phone number when you provide it through forms, sign-ups, customer support interactions, or other relevant channels.
Additional Data: In some cases, we may collect additional information associated with your phone number, such as your name or email address.
2. How We Use Your Phone Number
We use your phone number and associated data for the following purposes:
Customer Support: To assist with customer service requests and inquiries.
Communication: To send transactional messages or notifications.
Authentication & Verification: To verify your identity or for security-related purposes (e.g., two-factor authentication).
3. No Mobile Opt-In or Text Message Consent Shared with Third Parties
No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes. Your phone number and any consent you provide for receiving text messages will only be used by Jubilee Housing for the purposes outlined in this policy. We do not share, sell, or trade your opt-in or text message consent with any third parties or affiliates for marketing purposes.
4. Data Storage and Security
We take reasonable measures to protect your phone number and related data from unauthorized access, alteration, or disclosure. We store your phone number securely and retain it only as long as necessary for the purposes outlined in this policy.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your phone number or related personal data to third parties. However, we may share your phone number with trusted service providers who assist us in providing our services, such as:
Third-party messaging services for sending SMS alerts.
Analytics providers to improve the effectiveness of our services.
These third parties are contractually obligated to use your phone number solely for the purposes of providing services to us and not for their own purposes.
We may also disclose your phone number if required by law, to comply with legal obligations, or to protect our rights, property, and safety, or the rights, property, and safety of others.
6. Your Rights
You have the right to:
Access: Request a copy of the phone number and other personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete personal information.
Deletion: Request that we delete your phone number and personal data (subject to applicable laws and contractual obligations).
Opt-out: If you have opted into receiving messages, you may opt-out at any time by following the instructions in the message or contacting us directly.
7. International Transfers
If you are located outside the United States of America, your phone number and associated data may be transferred to, stored, and processed in a country other than your own, including the United States. By using our services, you consent to such transfers.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the “Effective Date” at the top of this document will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your phone number and personal data, please contact us at:
Jubilee Housing
1631 Euclid St NW, #P5, Washington, DC 20009
(202) 299-1240
With this update, the policy clearly communicates that mobile opt-in and text message consent will not be shared with third parties for marketing purposes.