Director of Family Services

The mission of Jubilee Housing (JHI) is building diverse, compassionate communities that create opportunities for everyone to thrive. Since 1973, Jubilee has worked to provide high quality affordable housing and holistic support to those experiencing persistent economic hardship in the Adams Morgan and Columbia Heights neighborhoods of Washington D.C. Jubilee operates ten properties totaling 299 units of affordable housing and offers robust programming for residents and community members pursuing life goals.

Jubilee Housing is an innovator in financing for affordable housing and a responsible steward of the investments it receives. Jubilee produces not simply affordable housing, but justice housing.

Justice housing is affordable to those with few financial assets, located in neighborhoods where resources such as good schools, grocery stores, and public transportation are readily accessible and near services that support residents as they pursue educational and career attainment.

Jubilee is seeking individuals who are excited about this concept and want to work with us to ensure Justice Housing becomes a reality for all Jubilee Residents who want to be a part of the Justice Housing Community.

Position Description:

The Director will plan, direct, organize, and support the development and implementation of enrichment and financial and social empowerment programs for JHI residents and community program participants. The Director leads JHI’s multi-generational parent and family support initiatives and supervises the work of the Program Coordinators: Family Services; Teen Center and College Support; and Financial Empowerment. Collectively, these programs build skills and resourcefulness for JHI residents and community participants through financial and economic empowerment, resource development, educational enrichment, crisis and conflict resolution, problem solving, and building resiliency.

Duties and Responsibilities:

Supervise Programming

  • Supervise the Family Services’ core areas: educational and financial empowerment, crisis management and life-skills development, parenting support, training, and multi-generational programming.
  • Create a professional development environment for department staff to support and implement best practices in advancing youth development and family engagement.
  • Execute financial and social empowerment programs
  • Create/manage strategies that support resident stability in housing
  • Manage a fleet of services, partnerships, outside resources, internal systems, data, etc. that ensure support for residents who may be experiencing crisis situations
  • Provide linkages and referrals to employment, workforce development, and social service resources
  • Execute community building activities for JHI residents
  • Execute Aging in Place Program model for JHI residents
  • Support and resource high school students transitioning to college and career, through the “Jubilee to College” program, managed by Teen Service Coordinator
  • Execute financial and social empowerment programs
  • Provide linkages and referrals to employment, Workforce Development, and social service resources
  • Oversee and support case management services for formerly homeless JHI permanent supportive housing units
  • Oversee case management services, led by the Family Services Coordinator, in support of residents experiencing life crises or in need of life-skills development
  • Supervise all duties and responsibilities of the Family Services Coordinator, Financial Empowerment Coordinator, and Teen Services Coordinator
  • Provide supervisory oversight of all Workforce Development and job readiness activities, led by the Family Services Coordinator, and assisted by the Financial Empowerment Coordinator

Administration and Operations:

  • Represent and champion Family Services in JHI meetings, both internally and externally
  • Support the vision, mission, and operations of the department within the organization
  • Ensure full regulatory and legal compliance for JHI policies and operations
  • Manage a team of direct and indirect service personnel (supervision, hiring, evaluations, professional development, etc.)
  • Monitor and evaluate effectiveness of programming, including qualitative and quantitative evaluation tools and analysis
  • Manage programs according to the approved budgets and scopes of all Family Services-related grants
  • Work with the Director of Research, Evaluation & Impact, as well the Grants Manager, in the completion of all grant reporting’s and deliverables
  • Prepare and conduct all annual evaluations of the Family Services Team

Maintain External Engagement and Communication:

  • Communicate effectively with staff, volunteers and the community at large
  • Develop and manage internal and external partnerships to meet parent, youth, and community needs
  • Responsible for growing and maintaining collaborations with other family oriented program partners and helping to build our collective approaches to equip children, youth and families for success

Qualifications:

  • Bachelor’s Degree (Master’s preferred) in Social Work, Psychology, or a related field
  • Minimum 3 to 5 years in a managerial/supervisory role supporting marginalized and under-resourced communities required
  • Minimum 5-7 years of related full-time work experience in social services for under-resourced families and/or single adults; community development or a related field
  • Direct experience in parent or community engagement and/or youth development, a plus
  • Strong administrative background that reflects solid management and communication skills

The following attributes will be valuable to this role:

  • Interpersonal skills and cultural competency, self-aware with the ability to reflect and adapt to diverse environments
  • Project management skills with the ability to take a basic concept, develop a strategy and action plan with measurable outcomes and realistic tactics, and implement through completion
  • The ability to work with multiple stakeholders including parents and community leaders

Salary Range:

$75,000 – $80,000

Benefits:

Benefits include health, vision, and dental insurance, STD, LTD, and Life insurances, paid vacation, sick leave, holidays, transportation stipend and a matched contribution retirement plan.

To Apply:

Please email your resume, a thoughtful cover letter, how you learned of the position, and why you would be an ideal candidate to Jonathan Small at jsmall@jubileehousing.org. Please reference the “Director of Family Services” in the subject line.

Finalist(s) for this position will be required to consent to a drug screening, a pre-employment background and reference checks as a condition of employment.

Jubilee Housing is an Equal Opportunity Employer